These findings provide Microsoft with insight into how work will change in the future and how we can deal with it in the best possible way.
Remote meetings become (mentally) more tiring
• People indicate that they find remote meetings increasingly tiring. However, even now that measures are easing and workplaces are slowly reopening, people say that working in the office is more challenging than before the pandemic.
• Brainwave measurements show that sustained concentration at video meetings leads to fatigue. For example, we see that fatigue manifests itself after 30 to 40 minutes in a meeting. The most important factors in this are the harder pick-up of non-verbal signals, little interaction during screen sharing, but also more screen time and the need to focus more.
A bright spot: COVID-19 may have changed the work culture forever
• Working from home stimulates more empathy towards colleagues all over the world for more than two thirds of the respondents. This is because they now have a better picture of their private life.
• In some cases, working remotely has even contributed to inclusivity. More than half of employees feel more involved when everyone remotely attends meetings.
• More than half of the parents questioned had difficulties finding a balance between household and work responsibilities. Millennials and generation Z say they have the most trouble finding a balance compared to older generations.
The 9 to 5 working day is slowly fading
• People are more likely to work in Teams in the morning and evening hours, as well as on weekends. Between 08:00 and 09:00 and 18:00 to 20:00, Microsoft sees an increase of between 15% and 23%. This increases even more during the weekend: there is an increase of 200%.
• On the one hand, people feel more flexible and productive, while other respondents indicate that working hours are longer and an update is expected faster.
Physical offices will not disappear
• Managers and employees agree: working from home should be a long-term option. 82% of managers expect to be able to work from home more flexibly after the pandemic. The average among all respondents, managers and employees is lower, namely 71%.
• Nevertheless, a number of pain points also come to light: only 35% have their own workspace at home and almost two-thirds say they feel less connected to colleagues.
• Distractions, (social) connection problems and the lack of an ergonomic working environment were therefore points that emerged strongly during the research and therefore require extra attention in the future way of working.
New features in Teams
Microsoft is releasing a new series of Teams updates to address today’s technology challenges and contribute to a healthier and better working environment.